top of page





We take privacy very serious and are committed to respecting and protecting your personal information.  This privacy policy details how NP HEALTHONE PRIMARY plus URGENT CARE collects, uses and handles your personal information and how to contact us should you have questions and concerns about our management of your personal information.  Obtaining your consent is crucial to protecting your personal information.  We only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This privacy policy may be updated without notice.


Part I. Information Collection


We shall collect personal/ contact information that is required to provide care, administrate the care that is provided, communicate with patients, and maintain a safe environment for the patients and staffs. Unless the purposes for collecting personal information are obvious and the patient voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection. We shall not collect any other information, or allow information to be used for other purposes, without the patient’s express consent – except where authorized to do so by law. These limits on collection ensure that we do not collect unnecessary information.

  1. We collect the following patient personal/ contact information:

    • Name

    • Date of birth

    • Phone Number

    • Residential Address

    • Email Address

  2. Patient personal health information, which may include

    • Medical history

    • Presenting symptoms, examinations, treatments, lab reports, diagnostic studies

    • Images

  3. We collect the following staff personal/ contact information:

    • Name

    • Date of birth

    • Phone Number

    • Residential Address

    • Email Address


Part II. Use Of Personal Information

  1. Personal information collected from patients is used by NP HEALTHONE PRIMARY plus URGENT CARE for the purposes of:

    • Identification and contact

    • Provision and continuity of care

      • Historical record

      • Health promotion and prevention

    • Administrate the care that is provided

      • Prioritization of appointment scheduling

    • Professional requirements

      • Risk or error management

    • Research studies and trials when applicable

    • Processing payment

  2. Unless requested by patients, we may contact you via email or phone to inform you about promotion, products or services, or changes to administration/management procedures.

  3. Personal information collected from staff is used by this medical clinic for the purposes of:

    • Identification and contact

    • Administrate the employee

    • Processing Wages

    • Security


Part III. Contact Information

If you have any questions about this Privacy Policy, please contact us by email, phone or mail.

5201 HIGHWAY 6 #595



bottom of page